Kanak Capital Markets

Privacy Policy

Latest updated in January 2025

1. Introduction

At Kanak Capital Markets LLC (referred to as "the Company," "we," "us," or "our"), we value and respect your privacy. This Privacy Policy (the "Policy") outlines how we collect, use, share, and protect your personal information when you visit our website, www.kanakcomoros.com (the "Website"), engage with our services, or apply for any investment products or services we offer.

This Policy also applies to our processing of personal data of Clients, potential Clients, and website visitors, and explains how we ensure that your information is handled securely and transparently.

Please note, this Policy does not apply to websites or services provided by third parties. We are committed to protecting your personal data and complying with all applicable privacy regulations.

2. Definitions

For the purposes of this Policy:

  • Cookies: Small data files stored on your hard drive or in device memory that help us improve our services and your experience.
  • Log files: These track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Personal data: Any information that could be used, alone or in conjunction with other data, to identify an individual directly or indirectly, such as name, identification number, or location data.
  • Processing: Any operation or set of operations performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, or erasure.
  • Web beacons: Electronic images used in our services or emails that help deliver cookies, count visits, and understand usage and campaign performance.

3. Personal Data Information We May Collect (or Receive) About You

To open an account with us, you must first fill out and submit the application form with the necessary information. By completing this application form, you agree to provide personal information in order for Us to evaluate your application and comply with applicable rules and regulations. We may also use the information you provide to notify you about Our services.

The information that we may collect from you includes:

  • Full name, residential address and contact details (e.g., email address, telephone number);
  • Date of birth, place of birth, gender, citizenship, nationality;
  • Information about your income and wealth, including details about your source of funds, assets and liabilities, bank account information, trading statements and financial statements;
  • Trading account balances, trading activity, your inquiries and our responses;
  • Information on whether you hold a prominent public function (PEPs);
  • Profession and employment details (i.e. employer name, position held);
  • Authentication data (e.g., signature);
  • Location data (IP address);
  • Trading performance, knowledge and experience;
  • Verification information, which includes information necessary to verify your identity such as a passport, ID or driving license copy;
  • Supporting documentation that verify your residency such as utility bills and bank statements;
  • Financial details such as bank account details, credit card details, bank statements, loan agreements, credit facilities tax references, information regarding your investment objectives.

4. Minors

Individuals under the age of eighteen (18) ("Minors") are not permitted to use the Company's services. We do not collect personal information from or about Minors knowingly. If you are a Minor, you should not download or use any of our services, nor should you provide us with any personal information.

If we discover that a Minor has shared any information with us, we will delete it. If you believe a Minor has shared any information with us, please contact us at support@kanakcomoros.com.

5. How We Collect Your Personal Information

  • We collect this information through your use of our services in a variety of ways, including through any of our websites, apps, account opening applications, demo sign up forms, subscribing to our newsletter, and information provided in the course of ongoing client service communications.
  • We may also obtain this information about you from third parties to verify your identity in accordance with our regulatory requirements.
  • We also keep records of your trading behaviour, including records regarding products you trade with us and their performance, historical data about the trades and investments you have made, and your preference for certain types of products.
  • We will keep a record of any electronic, telephone, in-person, or other communications we have with you in relation to the services we provide to you and our business relationship with you.

6. Personal Information Collected Automatically

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We collect log information about your use of the Services, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Activities on Website: We collect records of activities on the Website, including any content you post, your account details, and transaction information.
  • Location Information: In accordance with your device permissions, we may collect information about the precise location of your device.
  • Information Collected by Cookies and Other Tracking Technologies: We may collect some of the Cookies that are already installed on your device.

7. How We May Use Your Personal Information

We ensure that your personal data is processed lawfully, fairly and in a transparent manner for the following purposes:

a. Performance of a Contract

We process personal data in order to provide our services and products, complete our client onboarding/acceptance procedures, and effectively manage your trading account.

b. Compliance with a legal obligation

We must process your personal data for identification and verification processes, anti-money laundering evaluations, the retention of personal data, and the disclosure of personal data to regulatory authorities.

c. Through Consent

The lawfulness of processing is dependent on your express consent when you give it to us, such as when information is given for marketing reasons. You are always free to withdraw your consent.

d. Safeguarding legitimate interests

Your personal data must be processed in order to protect the legitimate interests that we or a third party are pursuing.

8. How We Share Your Personal Information

We shall not disclose any of its clients' confidential information to a third party, except:

  • To the extent that it is required to do so under applicable Laws, Rules and/or Regulations;
  • Where there is a duty to the public to disclose;
  • Where our legitimate business interests require disclosure; or
  • At your request or with your consent.

9. Storage And Retention of Personal Information

We will keep personal information for as long as it is required for the original purpose(s) for which it was collected, or for other legitimate business purposes, such as meeting our legal, regulatory, or other compliance obligations. We keep records in a combination of secure computer storage facilities and paper-based files.

10. Security

Personal information provided by you when registering as a user of our website and/or services is classified as registered information and is protected in a variety of ways. All personal information is transmitted to the Company via a secure connection, and all precautions are taken to prevent unauthorized parties from viewing such information.

11. Marketing & Personal Data

Where we have your permission, we send you marketing communications via email, phone, or other agreed-upon means to keep you up to date on the latest products and services. You can 'opt-out' of receiving such communications at any time by clicking the "unsubscribe" link or by contacting us at support@kanakcomoros.com.

12. Cookies

Cookies are commonly used on many websites on the internet, and you can control whether or not a cookie is accepted by changing your browser's preferences and options. See our Cookie Policy for more information on how we use cookies.

13. Your Rights

  • Access to personal information: If you ask, we will confirm whether we are processing your personal data and provide a copy within thirty (30) days.
  • Rectification: If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified.
  • Deletion: You may request that we delete your personal data, subject to certain criteria being fulfilled.
  • Restrictions of Processing: You may request that we limit our processing activities if certain conditions are met.
  • Portability of data: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
  • Objection / opt-out: You can ask us to stop processing your personal information.

14. Links to Other Websites

Our website may contain links to other relevant websites. However, once you use these links to leave our site, we have no control over the other website(s) and cannot guarantee the security or privacy of any information you provide.

15. Contact Us

If you have any questions about our Privacy Policy or wish to exercise any of your legal rights, please contact us via email at support@kanakcomoros.com

16. Modification

We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

17. Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.